Returns & Exchanges

We want you to be completely satisfied with your purchase from Internal Doors. If your new doors aren't a perfect fit for your home, our 30-day return policy ensures a straightforward process for returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery with your order number and reason for return to receive your Return Authorization number.

• 2.
  Prepare for Collection

  Ensure the doors are securely repacked in their original packaging; please note that doors that have been trimmed, hung, or painted cannot be accepted for return.

• 3.
  Schedule Pickup

  Once your request is approved, we will coordinate with our specialized logistics partners to schedule a convenient collection date from your property.

• 4.
  Inspection and Refund

  After our warehouse team inspects the returned items to confirm they are in resalable condition, your refund will be processed to the original payment method within 5-7 business days.